Returns & Exchanges
We offer two types of products, and return eligibility depends on which type you ordered:
Custom / On-Demand items (noted on the product page) are made specifically for you and are not returnable or refundable for fashion-related reasons (wrong size, changed your mind, don't like the color, etc.). We do accept returns or exchanges on these items if they arrive damaged or misprinted.
Ready-to-Ship items (in-stock, not custom-made) can be returned or exchanged within 30 days of delivery for any reason, including fit or fashion-related issues, as long as the item is unworn, unused, and in its original condition and packaging.
Damaged or misprinted items of any kind are eligible for a full refund or replacement, regardless of product type. Questions? Email us at apparel@almostfriday.com.
How Returns Are Processed
Once we receive and inspect your return, we'll email you to confirm receipt and let you know whether your refund has been approved. If approved, your refund will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
- Gift cards
- Sale/discounted items (only regular-priced items are eligible for return or refund)
- Custom/on-demand items returned for fashion-related reasons (see above)
A receipt or proof of purchase is required for all returns. Please don't send items back to the manufacturer — return instructions are below.
Partial Refunds
Partial refunds may be issued when:
- An item is not in its original condition, is damaged, or is missing parts for reasons not due to our error
- An item is returned more than 30 days after delivery
Exchanges
We're happy to exchange Ready-to-Ship items for the same reasons outlined above. Defective or damaged items (custom or ready-to-ship) are always eligible for exchange. To start an exchange, email apparel@almostfriday.com with your order number.
Late or Missing Refunds
If your refund hasn't shown up yet:
- Check your bank account again.
- Contact your credit card company — refunds can take time to post officially.
- Contact your bank — there's often additional processing time.
Still missing after that? Email us at apparel@almostfriday.com.
Return Shipping
To start a return, email apparel@almostfriday.com with your order number and the email address used at checkout.
You're responsible for your own return shipping costs, which are non-refundable; if a refund is issued, return shipping costs will be deducted from it. Delivery time for exchanged items may vary based on your location. For items over $75, we recommend using a trackable shipping method or purchasing shipping insurance — we can't guarantee receipt of returned items.